Shipping policy

How Are My Goods Shipped?

Shipping Information for GOSS’FO:

Thank you for choosing GOSS’FO for your shopping needs. We strive to provide efficient and reliable shipping options to ensure your satisfaction. Here are the shipping details for your reference:

Same Day Delivery: 

We offer same day delivery service for orders placed before our designated cutoff time. This means that if you place your order by [6:00 PM] on a business day, we will ensure that your package is delivered to you on the same day. Please note that same day delivery is subject to product availability and delivery slots.

Next Day Delivery:

For orders placed after our same day delivery cutoff time or on non-business days, we provide next day delivery. This means that your order will be delivered to your designated address on the following business day. Please note that next day delivery is also subject to product availability and delivery slots.

Fast Delivery within 2 Hours:

We understand that sometimes you need your items urgently. To cater to such requirements, we offer fast delivery within 2 hours. This service is available for selected products. When you select this option during checkout, we will prioritize your order and ensure it reaches you within 2 hours. Service for orders placed Within our designated time slot. This means that if you place your order between 10:00AM to 8:00PM on a business day. Please note that next day delivery is also subject to product availability and delivery slots.

If your order is not delivered within 2 hours as promised, you are eligible for a shipping fee refund. Please follow these steps to request a refund:

1. Contact Customer Support: Reach out to our customer support team as soon as you realize that your order has not been delivered within the promised timeframe. You can contact us through Email, Chat and WhatsApp.

2. Provide Order Information to get Shipping fee refund.
   

Local Shipping in Halifax:

Currently, we offer shipping services within Halifax only. We are focused on providing the best service to our local customers and delivering their orders in a timely manner. We are constantly working on expanding our shipping coverage, and we appreciate your understanding in this regard.

Fastest Delivery in Your Area:

GOSS’FO takes pride in providing the fastest delivery service in your area. Our logistics team is dedicated to ensuring prompt and reliable delivery of your orders. We continually optimize our processes to minimize delivery times and maximize customer satisfaction.

Please note that all shipping options may be subject to changes and availability based on various factors such as product availability, delivery location, and unforeseen circumstances. We will communicate any changes or delays promptly and keep you informed throughout the shipping process.

If you have any further questions or require assistance with your order, please don’t hesitate to contact our customer support team. We are here to help!

Thank you for choosing GOSS’FO for your shopping needs. We appreciate your business and look forward to serving you with our exceptional shipping services.